This winter Kerri dropped into the center asking for assistance in looking for work. Kerri had spent the last two years providing full time palliative care to a close family member. With the family member passing Kerri found that she was unable to go back to her previous employer.
After hearing her story, the Information Resource Specialist booked her with a case manager (CM). Her CM recommended a referral to our Employment Support Practitioner (ESP) for workshops, interview preparation and skills. During one of her appointments, it was identified that there were more pressing and personal needs for Kerri. Employment Solutions Society (ESS) was able to support Kerri through reaching out to community supports to help with other expenses and connected her directly with them. This enabled her to attend her appointments and seek the support she needed.
Kerri was referred for Job Development (JD), reaching out to the local grocery store manager. Kerri seemed like she would be a good fit for the position. Kerri was hired and received regular check-ins by the JD to support and encourage her, while Kerri readjusted to being the workforce. At the last follow up call, 3 months after Kerri was hired, she reported that she is doing great and feeling positive working for a supportive business with great staff.
Kerri’s story is a success story for her and for Employment Solutions Society. She overcame many barriers to return to work. It is a great example of the ESS team pulling all our talents and resources together, working collaboratively, for the benefit of the client.
This April and May we are pleased to partner with Thomas H. Raddall Library providing our Pathways to Employment Program. We will be presenting our lineup of workshops at 145 Old Bridge Street in Liverpool on the specific dates and times. Please see our Webinar & Workshop Calendar, click on an Outreach session to register and reserve your seat! Space is limited. Blossom into your best career, we can't wait to see you there!
CUSTOMER SERVICE SKILLS
Customer Service Skills program - We are offering an exciting new 4-week program which runs from April 4th to the 29th, 2022 designed for persons with disabilities who want to enhance their customer service skills.
Key topics will include:
We will be offering a 5 week wage subsidy after participating in 4 weeks of in-class training.
We have limited seating as we want to ensure everyone receives the support they need to learn and develop their skills. Contact us at email@example.com!